evoz monitor support

Below are answers to our most commonly asked questions. If you need further support please contact us as support@myevoz.com.

How to Set Up Alerts

One of the features that sets the Evoz Wifi Baby Monitor apart from other baby monitors is our flexible alert system. Evoz alerts can help when you’re out to dinner but want to receive an SMS if the baby cries or you want to know if your monitor is disconnected.  Read more … 

 

Connecting to a New WiFi Network

Whether you’re traveling, taking advantage of a little grandma babysitting, or just going over to a friend’s house: if there’s a WiFi network, your Evoz Smart Baby Monitor can come with you. Here’s how to connect your Evoz monitor to a new WiFi network. Read more …

 

WiFi Baby Monitor Security

WiFi baby monitors have a clear advantage over standard baby monitors: they have practically unlimited range. The unlimited range is possible because the audio and video signals are transmitted over the internet. And it is exactly this that leads to questions about security – if I can monitor my baby from anywhere, couldn’t someone with bad intentions do that too? Read more … 

 

Sharing Monitor and App Access with Family or Caregivers 

You probably aren’t the only one who takes care of your baby. What if your spouse wants to check in from work? Or you want the babysitter to keep track of feeding and nap times? Or Grandma wants to take a peek at your angelic sleeper even when she doesn’t live close by? Read on … 

 

Changing the Image Orientation 

The monitor takes a wide-angle picture. When the monitor is in an upright position, this picture will be wider than it is tall (think widescreen movie camera). Most people hold their phones upright, so that their screens are taller than they are wide (“portrait view”). So by default, you’ll see a wide image on a tall screen, with lots of unused space below it. You can change the orientation of the monitor image on your phone. But how? Read more … 

 

Resetting Your Monitor and Deleting Data

Your monitor is paired with your Evoz account and any WiFi networks you have connected it to. If you’re finished using your wifi baby monitor and would like to pass it along to a pregnant friend or new parent, you’ll need to erase this information and reset. Read more … 

 

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